The Pitlochry Hydro Hotel

Excellent to be allowed to store bikes in the room - top class! Generally staff helpful/friendly bar one at reception who was quite rude on more than one occasion. Dining was unsettling with so many staff loitering around the tables whisking plates from under you and rushing you to your next course - very unrelaxing. Food was very average. Room bit shabby with peeling paint in bathroom and rather grubby. Whole place needs a bit overhaul and dragged into the 21st century.

We came with our friends (their first Shearing trip) to celebrate our Golden Wedding Anniversary and their 45th, we had stayed at the Hydro last August for a short break and really enjoyed it, so we booked again and we weren’t disappointed, everything about the break was superb, hotel, staff, food, even the weather. Thanks to all for an excellent break - I am sure we will be back again before too long. Pam and Alan Bradley and Val and John Mills.

We nearly cancelled this break after finding out that Coast and Country were a part of Shearings but glad we did not. This hotel is far better than our experiences with Shearings in Oban. The Hydro is in a beautiful setting with ample parking and good facilities. The evening set meals are good without being great but the breakfasts are terrific. We upgraded to a Superior room which was large, clean and well appointed. I hope the Hotel Manager appreciates his main asset, the Staff.

My husband and I have been to other Coast and Country Hotels in Scotland and agree that this hotel was the best in our experience. Our rooms which were 10, 12, and 14 were very adequate with a very comfortable bed, excellent facilities for making a drink. Bathroom large and shower good. Very quiet at night and we slept very well, cold on arrival but soon warmed up. Dining room Manager Frank and his staff who served us on table 21 (mother and daughter) were exceptional helpful and polite and catered to our every need without fuss. The meals were very good and the variety was excellent and plenty of it. The bar staff were also very helpful, in fact the whole staff under the guidance of the Manager Mr Chris Stanton were a credit to the Hotel. Our driver Geoff (called us all cherubs not pensioner was a very considerate driver and very informative and amusing and helped make our holiday very interesting. We will definitely return because the staff made it an enjoyable experience for all of us and not just a job to them. Thank you once again Vera Galloway.

The approach and facade were magnificent, and the location wonderful. Reception, dining, bar -entertainment areas were as impressive. Our room was disappointing. It looked tired and in need of updating especially the bathroom. The leisure facilities were also cause for concern and may have some health and safety issues. The food was fair for the deal we booked. The staff were friendly helpful and approachable with the exception of one curt young lady at reception. Will return one day.

My partner and I really enjoyed our stay in this hotel, I am disabled, there was a lift to all floors, bar and lounge was ok for disabled, the staff in the restaurant were very help full making sure I had the perfect seating, the service was excellent and no waiting time for your meals to be served, as was the breakfast, staff are very pleasant, attentive to detail and smartly dressed, well worth the price, we will be back to this hotel.

Just arrived home today and what can I say...lovely room, great food, staff are friendly and perfect location within easy walking distance to the main town. The pool is great, Jacuzzi is lovely. Me and my husband were one of the only few younger couples to stay at the hotel but it didn't matter because we just went out to Pitlochry at nights, perfect break, feel truly refreshed, can't wait to go back next year :)

Booked 3 days stayed 2!! Was here last year. This year in room 4 (ground Floor) too noisy and bathroom floor was dirty. Food was not as good as last year, unfortunately. Dining staff very obliging and courteous. Decided to leave on the Sunday partly due to weather. On returning keys to reception was met with a dismissive attitude and was never asked what were the reasons for early departure. This receptionist could have made an effort and not wear a t-shirt in reception. Unprofessional!

Splendid hotel in picturesque surroundings you would be hard pressed to find a better setting for a short break. The staff are a credit to the hotel, very welcoming and friendly - nothing is too much trouble. Service team exceed expectations, reception are friendly and knowledgeable, even the manager is visible and accessible. The rooms are clean and comfortable & the views spectacular. Plenty of choice in food of an excellent standard and quality - simply cannot fault them - looking forward to next trip.

I would definitely recommend the spa facilities and the hotel accommodation as it was very welcoming and pleasant. However the food and the communication between staff and customers was abysmal. The food orders were not listened to, and as a result, we were giving the wrong food and cancelled the reservations the following night. However the hotel itself is a lovely place and if the food standard and the staff communication issues were resolved I would be more than happy to return.

Value for money. Helpful staff with good food. Nice room, comfortable all round will be back in the spring.

Excellent break with special thanks to the assistant manager who was so helpful and worked so hard to ensure a special break. This hotel is a must if going to Pitlochry for your stay. Excellent meals, staff and the superior rooms are well worth the price.

Excellent service all round. Particular well done to dining room staff. Chef and kitchen personnel excelled also. Congratulations to Chris for attention to detail and ensuring a dedicated and happy team. Hope to return in near future.

We stayed at the hydro hotel with our two grandchildren aged 13 and 8. They loved the swimming pool. Rooms were excellent, lovely and clean and towels changed every day. The service in the restaurant was great and one of the waiters Michael done a great job as did all of the others. We will be returning another time. We have recommended this hotel to other people.

The hotel lounge and dining room had been refurbished since last visit and looked very elegant. The dining was well organised with immaculate and attentive staff and the food was first class. I would definitely recommend it to friends.

By far the best value for money you could ask for. Extremely helpful staff at all levels with special recognition to the waiting and kitchen staff. An extremely clean, well kept and ran hotel in a very beautiful corner of Scotland. Well done to you all!

We returned on Monday 24^th January from our 3 night break at the Pitlochry Hydro Hotel. This has long been one of our favourite hotels for its position, comfort and pool and once again we were not disappointed. Given the price we were charge, our break must have been “bargain of the year”! The staff were pleasant and attentive when need and in January, we were very glad of the two efficient heaters in our room – well done and thank you to everyone!

We spent a wonderful five day holiday at this hotel food and staff were first class and would certainly return again

Just returned from Pitlochry and must say what an enjoyable stay we had. The Hydro is a wonderful place to stay and all the staff were extremely pleasant. The food was excellent and plentiful and our bedroom was light, spacious, comfortable and very clean although we did pay a little extra for a Superior room. We will certainly be going back!

Full value for money no complaints enjoyed it so much hoping to go back before the end of March 2011

The restaurant, food and lounge areas were excellent although some of the bedrooms were very "tired" and need of redecoration. Attention needs to be taken by housekeeping and there was dust in our bathroom shower curtain rail and around the cistern all the time we were there (Room 102). The Restaurant Manager was excellent and was always very attentive. Food standard was very good and there was a good choice. Apart from bedroom, I would recommend this hotel and would return again.