Booking enquiries : 0844 4999 357
Group Bookings : 0844 4995 665
Below is a few of our Frequently Asked Questions, if you don't see an answer to your question, please do not hesitate to contact us. Our reservations team will get back to you as soon as possible.
We offer a wide variety of breaks
With each of these breaks you have the option of bed and breakfast or dinner, bed and breakfast
The following hotels have indoor pools:
The Pitlochry Hotel, Pitlochry
The St George Hotel
The George Hotel, Chollerford
The Derwentwater Hotel, Keswick (Not on site, about a three mile / five minute drive)
The Following hotels have outdoor pools:
The Savoy Hotel, Bournemouth
The Imperial Hotel, Exmouth
Check in time would be from 15:00 pm and you need to vacate your room by 11:00 am the morning of your departure
Yes, all of the bedrooms have this facility
Our dog friendly hotel is the Derwentwater Hotel in Keswick. The other hotels don't accept dogs, with the exception to registered guide dogs.
All beds have duvets, and blankets are available on request
Yes there is, if not one will be available at reception
Yes, reception will have one that will be available on request
Yes, we do sell holiday insurance. When you book a holiday with us, please enquire then.
If you have any further questions or queries, please do not hesitate to contact us. You can do that via a number of ways:
Reservations Monday to Friday - 08:00 to 20:00
Saturday - 8am to 6pm
Sunday - 9am to 6pm
0844 4999 357 - Hotel Breaks
0844 824 6355 - Customer Services (Monday - Friday 09:00 - 17:00)
Alternatively, please contact the hotel you are staying with.
You can also email our support team using the contact us link at the top of the page.
Coast and Country Hotels,
You may cancel your hotel break at any time, but if you do so you will have to pay us cancellation charges based on a scale. These charges are to compensate us for the risk of not being able to re-sell your accommodation. When you cancel you must inform us or your travel agent in writing and your cancellation only takes effect from the date we or your travel agent receive your notice in writing, signed by the person who made the booking, together with any travel tickets or vouchers we may already have sent you. Please note that if only part of a booking is cancelled this may mean that the accommodation booked will be under occupied and may result in the remaining guests having to pay any applicable supplements, e.g. changing a twin room to a single.
Click on the hotels below to see their position on the map.
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