To book by phone, or for help & advice 0844 499 9357

Open Hours: Mon - Fri 8am-8pm

Sat 8am-6pm | Sun 9am-6pm

About Us

Welcome to Coast & Country! We’re a UK-based hotel operator specialising in leisure breaks. We operate 15 mid-range hotels and two self-catering apartment complexes across England, Scotland and Wales.

Our motto is “inviting hotels in stunning locations” and whether you choose one of our hotels by the coast, in the country or in the city, you will find exactly that. Each of our hotels has been chosen because it’s in one of Britain’s finest resorts or areas, often occupying a prominent position.

Our aim is to provide excellent quality breaks at good value prices, delivered by friendly and professional staff in warm and welcoming surroundings. Each of our hotels is a character property with its own unique charm and ambience and a number of our properties offer additional leisure facilities.

The Coast & Country brand was established in December 2008. Since its inception we have consistently invested in upgrading the hotels, bedrooms, public areas and facilities in line with the hotel industry’s three-star rating.

Coast & Country Hotels is a name you can trust to provide an excellent experience at a great value price. We are always aiming to improve what we do and for this we have been recognised with numerous awards and accreditations. Our hotels are Hospitality Assured accredited, we’ve won the Award for Best Employment Practice from Excellence Through People, and we’re certified Investors in People. We have been awarded a prestigious TripAdvisor Certificate of Excellence and we have also been shortlisted for several prestigious industry awards, including British Travel Awards and TTG Travel Awards.
Hospitality Assured Award Hospitality Assured is the quality standard created by the Institute of Hospitality and accredited businesses must demonstrate they meet the awards standard for service and business excellence. Hospitality Assured is a process of continuous improvement to encourage businesses to look at their own operation from the customer’s perspective and to see where improvements should be made to benefit the business.  This is done by looking at how businesses score against the criteria in Hospitality Assured's nine step standard from customer research through to service delivery.

Excelence Through People Award Coast and Country Hotels are proud to hold the prestigious Excellence through People award from the British Hospitality Association which recognises and encourages best employment practices on recruitment, training and development, recognition and rewards, benefits and employment policies.

The aims of an Excellence through People employer is to encourage the development of employees to full potential through training, development, communication and involvement.  This underlines Coast and Country Hotels commitment to training and developing our staff to help towards the achievement of both personal and business goals.

Investors In People Award Coast & Country Hotels are totally committed to the training, development and well being of all of our people. Investors in People is a nationally recognised framework that helps organisations to improve their performance and realise their objectives through the effective management and development of their people. Having Investors in People accreditation involves working to a sophisticated framework of best practice. Regular Independent reviews are undertaken independently by Investors In People assessors to ensure that companies who have achieved accreditation continue to work within this framework.

British Travel Award The British Travel Awards are the UK's leading consumer travel awards. Voted for by the Great British public, an award nomination from the BTA is a seal of approval from the people who really matter – our customers. For this reason, we were delighted to receive recognition from the BTAs in 2014, as a finalist in the award for Best UK Mid-scale Hotel Group.

TripAdvisor Certificate Of Excellence TripAdvisor's Certificate of excellence is an award that is given to members of the hospitality business that are proven to be outstanding, and we have received praise and recognition in reviews from TripAdvisor travellers.

In order to qualify for the award businesses need to maintain an overall 4-star or above TripAdvisor rating. Receiving this prestigious award places us in the top-performing 10% of all businesses worldwide on TripAdvisor, so we're incredibly proud of our hotels that have obtained this recognition.

Feefo Gold Trusted Merchant

The Trusted Merchant award is only available to Feefo merchants, and based upon the data received over the duration of the previous year.

To gain Gold Trusted Merchant status, a business is required to receive an average Service Rating of between 95% and 100%, over a minimum number of individual feedbacks.

The ratings and reviews collated by Feefo are verified via review data, which ensures that only those guests that have genuinely stayed with us are invited to provide feedback.